Educational Technology Lab Assistant Employment Application

 

Starting Hiring Rate: $6.50/hr

Educational Technology

Support Assistant

Educational Technology Support Assistants work along with full-time staff in the Media Lab (LIB 180) and the HSB Computer Lab (HSB 109). The Support Assistant helps users in the computer lab & classrooms with hardware/software problems, database input, assist in videoconference support, as well as general clerical and housekeeping responsibilities.

 
Employment Guidelines:
  • Student workers are limited to 25 hours per week during the Fall and Spring semesters.
  • International students are restricted to 20 hours.
  • During the Summer and Winter breaks, all students may work up to 37.5 hours per week.
  • Student workers must maintain an eligible student status to hold their position. Students must be enrolled for at least 6 credit hours in the Fall and Spring semesters. Students for the Summer semester need only be registered for the following Fall Semester.
  • Late evening hours and/or weekend hours may be required.
General Requirements :
  • Good communication skills
  • Positive customer service attitude
  • Be punctual and reliable in attendance.
  • Willingness to learn new technical concepts and tasks.
  • Accuracy of work
  • Ability to interact well with other people and work cooperatively with other student assistants and staff
  • Familiarity with Windows NT/98/2000/XP, Macintosh OS 9/OS X, Microsoft Office applications, scanning, printing, digital audio/video editing, and the Internet. Unix experience desirable.
  • Must participate in personal interview.
  • If selected for employment, you MUST attend orientation/training sessions before you can start working.
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    Responsibilities:  (Customer service is the core of our responsibilities)

    • Direct and assist users with accessing lab software applications, accessing email and on-line courses.
    • Accurately follow check-out/check-in procedures of loan equipment and materials.
    • Maintain lab cleanliness and ensure users are complying with lab usage guidelines.
    • Aid in routine computer & peripheral maintenance and report problems with software and hardware to supervisors.
    • Attend periodic workshops to maintain currency in software applications.
    • Paper and toner maintenance of printers.
    • Clerical work which includes answering telephone calls, taking messages, routing information to supervisors, data entry, and other miscellaneous tasks.
    Application Process:
  • Go to Student Employment (SAB 60) and complete the statement of Application form and other paperwork.
  • Apply in person or complete the online application form (http://uisacad.uis.edu:8080/apps/labassistant/index.html)
  • Interview with Educational Technology staff.
  • If selected, attend orientation & training session.
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    Personal Information:
    Name:
    E-Mail Address:
    Netid:
    Address:
    City:
    State:
    Zip:
    Phone:

    Employment Information:
    Date available for work:  
    When do you plan to graduate:
    Are you eligible for college work study:  yes no
     

    Employment History:
    Please provide a COMPLETE and ACCURATE employment history.   Start with the present or most recent employer, and then list previous 2 jobs in consecutive order.

    Employer 1
    Position:  
    Company: 
    Employed from  to:    

    Brief Description of Work: (256 characters max)
     

    Employer 2
    Position:

    		 
    Company:

    Employed from  to:

    to

    Brief Description of Work: (256 characters max)
     

    Employer 3

    Position:

    		 
    Company:

    Employed from:

    to

    Brief Description of Work: (256 characters max)
     

    Academic Information:
    What is your major:

    		 
    Number of semesters at UIS:

    Number of credit hours this semester:

    Please list any courses you have taken that you feel might be useful to you as a Lab Assistant (this is not limited to computer courses) in the form: 

     Course	       Grade	         Title
CSC 325		A	Computer Science I
     

    Skills Inventory:

    On a scale from 1 - 5 (1=novice, 3=competent, 5=expert), rate yourself on the following:

    Programming Languages: HTML Java  
    Perl Visual C/C++

    Visual Basic

    Applications: Internet Explorer  Netscape
    MS-Word MS-Excel
    MS-PowerPoint MS-Access 
    Operating Systems: Windows NT Windows 2000
    Mac OS 9/OS X Linux

    Unix

    Hardware Experience:

    PC hardware experience

     

    Additional Comments:

    Enter comments or further information, like other skills you have in the box below: (256 characters max)

    Availability:

    Enter the days and times when you are available to work:  (256 characters max)

     

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